Privacy Policy

At WalkAgain Rehab, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website or interact with our services. When you contact us, book an appointment, or submit any form on our website, you may provide details such as your name, phone number, email address, and any medical information you choose to share. This information is collected solely to help us respond to your inquiries, schedule consultations, offer rehabilitation support, and improve the quality of care we provide.

As you browse our website, certain technical information such as your IP address, device details, browser type, and pages visited may be collected automatically through cookies and analytical tools. These technologies help us analyse website performance and improve the user experience. You may disable cookies anytime through your browser settings if you prefer not to share this information.

Any medical or health-related information shared with us is treated with strict confidentiality. Only authorised therapists or staff members involved in your care have access to it, and it is used solely for assessment, treatment planning, or communication related to your rehabilitation. We do not sell, rent, or trade your personal information with third-party marketers. Your data may be shared only with trusted service providers who assist in operating our website or managing appointments, and even then, they remain bound by strict confidentiality agreements. Information may be disclosed only when required by law or necessary to protect our legal rights.

We take reasonable steps to secure your information and prevent unauthorised access, misuse, or loss. While no online system can be guaranteed fully secure, we continually work to maintain high standards of data protection. Our website may contain links to external sites; however, we are not responsible for their privacy practices, and we encourage you to review their respective policies.

You have the right to request access to the information we hold about you, ask for corrections, request deletion where legally possible, or withdraw consent from receiving further communication. For any such requests or to learn more about this policy, you may contact us at care@walkagain.sg .

WalkAgain Rehab may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. By using our website, you agree to the terms outlined in this policy.